SilaTours
Terms And Conditions
SilaTours is a tour operator in Egypt, especially for German, polish and/or English-speaking guests. We have been offering our service since 2024. We are experienced and known for our good organization, so you can just sit back and enjoy your vacation.
General Terms of Use
To book your trip, please follow these simple steps: Browse our extensive selection of exciting excursions and add your chosen activities to your shopping cart. Once your booking is confirmed, you will promptly receive your vouchers, pick-up details, and all other necessary information via email.
Booking Changes
Changes or adjustments to the agreed travel itinerary are allowed only if they are minor and do not significantly impact the overall structure of the booked trip. For more personalized modifications, you can opt for our private tours, which can be tailored to suit your specific preferences
Prices For Children
SilaTours offers special prices for children for day trips. Children from 1 to 4 years old can book for free. Children from 5 to 11 years old receive a 50% discount.
Payment Method
You can pay the entire amount in advance via PayPal or on site in Egypt.
Liability
SilaTours is not responsible for the loss of personal belongings, illness, flight delays, or any changes to hotel arrangements. We are fully committed to supporting and safeguarding our customers and their personal property throughout our services. However, we do not assume responsibility for any private incidents that occur beyond the scope of our tours or outside our area of responsibility.
Complaints
If you encounter any issues during your trip, please feel free to contact us immediately. We will do our best to address and resolve the matter promptly to ensure you enjoy a comfortable and pleasant experience.
